Last Updated: July 3, 2024
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the SmartFloww website, services, and training programs (collectively, the "Service") operated by SmartFloww ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.
Description of Service
SmartFloww provides presentation training services including:
- Corporate training programs
- Online courses and learning materials
- One-on-one coaching sessions
- Workshop programs and seminars
- Educational resources and materials
We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without prior notice.
User Accounts and Registration
Account Creation
To access certain features of our Service, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access
Account Responsibility
You are responsible for all activities that occur under your account and for maintaining the security of your account credentials.
Payment and Billing
Fees and Charges
Fees for our services are as posted on our website or as agreed upon in writing. All fees are in Canadian dollars unless otherwise specified.
Payment Terms
- Payment is due upon registration or as specified in your service agreement
- We accept major credit cards and other payment methods as indicated
- Corporate clients may be offered net payment terms upon approval
- Late payment fees may apply to overdue accounts
Refund Policy
Refunds are provided according to our refund policy:
- Online courses: 30-day money-back guarantee if accessed less than 25%
- Corporate training: Cancellation fees apply as specified in the service agreement
- One-on-one coaching: 48-hour cancellation notice required
- Workshop programs: Refunds available up to 7 days before the start date
Acceptable Use Policy
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Share your account credentials with others
- Copy, distribute, or resell our training materials without permission
- Disrupt or interfere with the Service or servers
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Harass, abuse, or harm other users or our staff
- Transmit any viruses, malware, or malicious code
Intellectual Property Rights
Our Content
All content, materials, and resources provided through our Service, including but not limited to text, graphics, logos, images, videos, and software, are the property of SmartFloww or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal or internal business purposes in accordance with these Terms.
User Content
You retain ownership of any content you submit to us, but you grant us a license to use, modify, and distribute such content for the purpose of providing our Service.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you agree to the collection and use of your information as described in our Privacy Policy.
Disclaimers and Limitations
Service Availability
We strive to provide uninterrupted access to our Service, but we cannot guarantee 100% uptime. We may experience downtime for maintenance, updates, or technical issues.
Educational Nature
Our training programs are educational in nature. While we aim to provide valuable skills and knowledge, we cannot guarantee specific outcomes or results from participating in our programs.
Limitation of Liability
To the fullest extent permitted by law, SmartFloww shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Disclaimer of Warranties
Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Termination
We may terminate or suspend your access to our Service at any time, with or without cause, with or without notice, for any reason including:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Abuse of our Service or staff
Upon termination, your right to use the Service ceases immediately, but provisions that should survive termination will remain in effect.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of Manitoba, Canada, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or your use of our Service will be resolved through:
- Good faith negotiation between the parties
- Mediation, if negotiation fails
- Binding arbitration or the courts of Manitoba, Canada
Changes to Terms
We reserve the right to modify these Terms at any time. When we do, we will:
- Post the updated Terms on our website
- Update the "Last Updated" date
- Notify users of significant changes
Your continued use of the Service after any changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and SmartFloww regarding your use of the Service and supersede all prior agreements and understandings.
Contact Information
If you have any questions about these Terms, please contact us: